Returns

Start a return

Returns are free. Tell us what you're sending back and we'll email you a free Royal Mail label once it's approved — usually by the next working day.

Find your order

It's in your order confirmation email, for example #3D1234.

The one used when you placed the order.

Bought from us on Amazon, eBay, Etsy or TikTok Shop? Please start your return there instead.

Need help? Email hello@grp3d.shop or call 01495 820215 (Mon–Fri 9am–5pm). Read our returns policy.